Frequently Asked Questions

The loan amount depends on the purity and net weight of your gold ornaments, as well as the current market rate. We offer high Loan-To-Value (LTV) ratios as per RBI guidelines, ensuring you get maximum value for your assets.

You need to provide minimal documentation. A valid identity proof (such as Aadhaar Card, PAN Card, Voter ID, or Passport) and a local address proof in Tamil Nadu are sufficient to process your KYC and approve the loan.

Yes, Best Star Gold Finance offers specialized loans against both gold and silver ornaments. The valuation process for silver is straightforward and transparent, providing instant liquidity just like our gold loans.

Absolutely not. Best Star Gold Finance prides itself on 100% transparency. Our interest rates and any applicable processing fees are clearly communicated before you sign the loan agreement. What you see is exactly what you pay.

Your precious metals are completely safe with us. Pledged ornaments are stored in highly secure, bank-grade strong rooms under 24/7 CCTV surveillance. Additionally, all assets are fully insured against theft or damage.

Yes, you can easily make partial principal repayments at any time during the loan tenure. This helps reduce your outstanding principal balance, thereby lowering your future interest burden.

We offer flexible grace periods, but delayed payments beyond the agreed schedule may attract penal interest. We send timely reminders via SMS and calls to help you avoid default. If you face difficulties, please reach out to our branch managers to discuss possible options.

Our process is incredibly fast. Thanks to our advanced valuation tools and swift KYC verification, loan disbursals are typically completed within minutes of bringing your ornaments to our branch.